DELIVERY


 

When will I get my order?


For Products including (Print Provider Printful) 

FACE COVER. CROP TEE. TOTE BAG. FLIP-FLOPS. IPHONE CASE

It takes 3-7 days to fulfill an order, after which it’s shipped out. 

The shipping time depends on your location, but can be estimated as follows;

USA: 5-8 business days.   


 

Shipment for BOXER BRIEFS 

Print Provider for BOXER BRIEFS is (Printfy ArtsAdd) different from the other products, 

The shipping time depends on your location, but can be estimated as follows;

USA: 10-30 business days. 

 


Where will my order ship from?


We work with an on-demand order fulfillment company with facilities worldwide. 

All products ship worldwide. 

Fulfillment location is set based on shipping destination, routing preferences and stock availability.

 


Will I be charged customs for my order?


An additional customs and tax fee can occur on international orders. 

This fee is not in our control and is assessed by your local customs office. 

Customs policies vary widely for every country so please check with your local customs office 

directly to see if they apply duties and taxes to your purchases.

 


My order should be here by now, but I still don't have it. What should I do?


Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the delivery address.

● Ask your local post office if they have your package.

● Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise

— If you're expecting a home delivery and you know you won't be home to accept it, 

     use an address where you know you'll be.

—If the shipping address was correct, and the package wasn't left at the post office 

    or at your neighbor’s, get in touch with us at support@radsly.com with your order number.

—If you did find a mistake in your delivery address, we can send you a replacement order, 

    but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. 

Use a simple tool like USPS ZIP code lookup to make sure you get it right.

 



ORDERS

 


How are your products made?


We work with a reliable, high-quality print-on-demand drop shipper.

They have locations worldwide, so depending on where you are, 

your orders are printed and shipped from the facility that can do it most efficiently.

 


How do I track my order?


If your shipping method includes tracking, 

you’ll receive a tracking link via email when your order ships out. 

If you have any questions about your tracking or shipment, drop us a line at

 support@radsly.com

 


I received a wrong/damaged product, what should I do?


We’re so sorry if the product you ordered arrived damaged. 

To help us resolve this for you quickly, please email us at support@radsly.com 

within a weeks' time with photos of the damaged product, your order number, 

and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible

 


Do you offer refunds?


Refunds are offered to customers that receive the wrong items or damaged items.

If any of these apply, please contact us at support@radsly.com 

with photos of wrong/damaged items and we’ll sort that out for you.

 


Can I exchange an item for a different size/color?


At this time, we don't offer exchanges. 

If you’re unsure which size would fit better, check out our sizing charts,

we have one for every item listed on our store, in the product description section. 

Though rare, it's possible that an item you ordered was mislabelled. 

If that’s the case, please let us know at support@radsly.com 

within a week after receiving your order. 

Include your order number and photos of the mislabeled item, 

and we’ll send you a new one, or issue a refund.

 

 


SHIPPING RATE



 


 

 

 

 

DELIVERY


 

When will I get my order?


For Products including (Print Provider Printful) 

FACE COVER. CROP TEE. TOTE BAG. FLIP-FLOPS. IPHONE CASE

It takes 3-7 days to fulfill an order, after which it’s shipped out. 

The shipping time depends on your location, but can be estimated 

USA: 5- 8 business days.   

International: 10-20 business days

 

Shipment Delay for BOXER BRIEFS regarding Covid-19

The global social distancing measures are affecting our store as well. Which means order for BOXER BRIEFS fulfillment and shipping is taking more time than usual. Print Provider for BOXER BRIEFS is (Printfy ArtsAdd) different from the other products, shipping time might still take up to 30 business days. Please note that tracking will not be available.

 

 


Where will my order ship from?


We work with an on-demand order fulfillment company with facilities worldwide. All products ship worldwide. 

Fulfillment location is set based on shipping destination, routing preferences and stock availability.

 


Will I be charged customs for my order?


An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

 


My order should be here by now, but I still don't have it. What should I do?


Before getting in touch with us, please help us out by doing the following:

● Check your shipping confirmation email for any mistakes in the         delivery address.

● Ask your local post office if they have your package.

● Stop by your neighbors in case the courier left the package with       them.

Pro tip: Package theft is on the rise

— If you're expecting a home delivery and you know you won't be       home to accept it, use an address where you know you'll be.

—If the shipping address was correct, and the package wasn't left      at the post office 

    or at your neighbor’s, get in touch with us at radsly@radsly.com         with your order number.

—If you did find a mistake in your delivery address, we can send          you a replacement order, but shipping will be at your own cost.

Pro tip: The zip code is the most important part of the address. 

Use a simple tool like USPS ZIP code lookup to make sure you get it right.

 



ORDERS

 


How are your products made?


We work with a reliable, high-quality print-on-demand drop shipper.

They have locations worldwide, so depending on where you are, 

your orders are printed and shipped from the facility that can do it most efficiently.

 


How do I track my order?


If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line at radsly@radsly.com       

 


I received a wrong/damaged product, what should I do?


We’re so sorry if the product you ordered arrived damaged. 

To help us resolve this for you quickly, please email us at radsly@radsly.com within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible

 


Do you offer refunds?


Refunds are offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at radsly@radsly.com with photos of wrong/damaged items and we’ll sort that out for you.

 


Can I exchange an item for a different size/color?


At this time, we don't offer exchanges. 

If you’re unsure which size would fit better, check out our sizing charts, we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at radsly@radsly.com within a week after receiving your order. 

Include your order number and photos of the mislabeled item, 

and we’ll send you a new one, or issue a refund.

 

 


SHIPPING RATE